COVID-19

** UPDATE ** March 24, 2020

There have been several posts online circulating that OFP is suspending operations because of unavailability of raw products due to border closings.  OFP would like to once again clarify its decision to suspend operations:

  • We are not aware of any commercial traffic limitation of commercial goods the US / Canada border. As of March 24, 2020 borders continue to be open to commercial traffic
  • OFP does not purchase hay from the US. All product used in the MAAAX product is sourced from Canada mostly within a 100km radius of our plant as outlined on our website @ https://maaaxequinefeed.ca/growers/our-contracts/
  • OFP did not suspend operations due to availability of raw products. While we are aware of high demand of hay across Canada and US there is still inventory in the market in Canada.   OFP continued to take delivery of hay till the day it suspended operations and is currently processing this material and distributing it to our customers
  • The decision of OFP to suspend operations was made to protect our employees, our customers, our suppliers and front line healthcare workers who have a very challenging job in the coming days and weeks.
  • The logistics of taking inventory, processing material, maintaining equipment and delivering end product to a network of farms in Ontario created significant operational risks and we could no longer assure the safety of our employees, suppliers and customers

We thank you for your business and please continue to check at https://maaaxequinefeed.ca/ for further updates.

** UPDATE ** March 19, 2020:  OFP IS SUSPENDING OPERATIONS

In these unprecedented times OFP has made the difficult decision to suspend our operations.  We absolutely know that this decision will have a critical impact on our customers and we did not make this decision lightly.  This decision was made to protect our employees, our customers, our suppliers and front line healthcare workers who have a very challenging job in the coming days and weeks.  Furthermore recent events have sent shock waves through the industry making it impossible to continue operations at this time.  We will be doing our absolute best to assist our customers in these very difficult times.  Here is what it means for your:

  • Any orders received up to and include March 18th, 2020 will be delivered on a on a best effort basis basis.  We recognize that this is a fluid situation and service may be impacted as things unfold but as of today all scheduled deliveries are still planned
  • A limited amount of inventory is available and we are working with our customers able to take additional stock.  We are prioritizing customers feeding MAAAX exclusively and working very hard to get them through the next 4-8 weeks.  Such deliveries will be made on a best effort basis.
  • Online ordering has been suspended with immediate effect and OFP is ceasing from processing new product pending the outcome of the COVID-19 crisis.  Please continue to check at https://maaaxequinefeed.ca/ for further information.
  • If you have symptoms, are currently under quarantine, had contact with a known COVID-19 case or are in isolation due to travel or proximity we are not able to deliver to you at this time.  Please contact us so that we may reschedule your deliver once your quarantine/isolation ends

We thank you for your business and please continue to check at https://maaaxequinefeed.ca/ for further updates.